Privacy Policy

Effective Date: August 11, 2026

Brayce respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how Brayce collects, uses, and protects information when you visit our website, contact us, use our services, or communicate with us by phone, email, or text message.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Company or organization name

  • Email address

  • Telephone or mobile number

  • Information submitted through website forms

  • Information provided during customer service, sales, or support communications

  • Other information necessary to provide requested technology services or support

We may also collect limited technical information associated with use of our website, such as browser type, device information, IP address, and website usage information.

How We Use Information

Brayce may use the information we collect to:

  • Respond to inquiries and requests

  • Provide technology consulting, managed IT, technical support, and related services

  • Communicate with customers and prospective customers

  • Schedule appointments and provide service-related notifications

  • Provide customer support and service updates

  • Send text messages when appropriate and permitted

  • Maintain and improve our services and website

  • Protect against fraud, abuse, security threats, or unauthorized activity

  • Meet applicable legal, regulatory, and contractual requirements

Sharing of Personal Information

Brayce does not sell personal information.

We may share information with service providers that assist us in operating our business, delivering services, processing communications, maintaining technology systems, or meeting legal obligations. These providers may access information only as reasonably necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, or when reasonably necessary to protect the rights, security, or property of Brayce, our customers, or others.

No mobile opt-in information or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.

SMS/Text Messaging

If you consent to receive SMS messages from Brayce, you may receive conversational and informational messages related to inquiries, appointments, service requests, technical support, account matters, and services we provide.

Message frequency may vary. Message and data rates may apply.

Reply STOP to opt out of receiving text messages. Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

Brayce will not sell, rent, or share your mobile opt-in information or SMS consent with third parties or affiliates for their marketing or promotional purposes.

SMS Consent

Consent to receive text messages may be provided through direct communication with Brayce, including through a website form, email, telephone conversation, or by initiating a text-message conversation with us, as permitted by applicable requirements.

Recipients may withdraw consent at any time by replying STOP to a text message.

Data Security

Brayce uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, meet contractual obligations, resolve disputes, and comply with applicable legal requirements.

Your Choices

You may contact Brayce to request that we update or correct personal information you have provided to us. You may unsubscribe from SMS communications at any time by replying STOP.

Changes to This Privacy Policy

Brayce may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Brayce
San Diego, California
Email: hello@brayce.io
Website: brayce.io